Bases (Heavy-Duty Steel for Stability)
Uprights (Lightweight 2” Aluminum, Slip-Fit Design)
Crossbars (Lightweight Aluminum, Adjustable)
Drape Fabrics
All drapes are Inherently Flame Resistant (I.F.R.) and wrinkle-resistant for safety and a clean, polished look.
Delivery Time Frame
1-4 Business Days ( Production Time ) & 3-5 Shipping & Handling
Returns
Returns are accepted within 10 days of delivery on eligible items, freight prepaid, with prior written authorization. Contact us before sending anything back — unauthorized returns will not be accepted.
Non-returnable items: All draperies, carts, and any custom or modified products.
Condition requirement: Items must be unused. Used products are not eligible for return.
Restocking fee: A 35% restocking fee applies to all returned hardware items.
We do our best to ensure you are completely satisfied with your order and handle every request on a case to case basis. Please contact our office for further assistance.
Order Cancellations
Cancellations may be requested within 2 business hours of purchase, during business hours (Monday–Friday, 9:00 AM–5:00 PM EST). Once an order has entered production, it can no longer be canceled. Requests submitted outside of this window are subject to our standard return policy.
Important Notes
Setup Tip: When using two- or three-piece uprights, always extend the top section first, followed by the lower section. (Watch our setup video for guidance!)
Disclaimer: Pipe and Drape systems must not be stored or used in situations where tipping or falling could result in injury or property damage. Base plates are heavy-duty steel components intended for industrial use; handle with care. The use of protective gloves is strongly advised. Proper storage and set up practices are the responsibility of the purchaser; we assume no liability for damage or injury resulting from improper handling or storage of these components.
Fire Safety Compliance: All drapes meet fire code regulations. Fire marshals may inspect public venues—each drape has a fire-resistant tag, and flame certificates are available upon request.
Need Help? Check out our setup videos and FAQ for quick tips on installation and breakdown.
We’re Here to Help! Have questions? Chat with us online, call, or email us anytime. Our team is ready to assist you in creating a safe, stunning, and stress-free setup.
Included in the 5’ Height x 10’ Wide x (Straight Section)
2) Drape panel 5’ height x 15’ wide
2) Adjustable crossbar 6-10’ wide
3) Adjustable uprights 3-5’ height
3) Base plate 12 lbs. with pins
Included in the 5’ Height x 20’ Total Width (Straight Section)
3) Drape panel 5’ height x 15’ wide
3) Adjustable crossbar 6-10’ wide
4) Adjustable uprights 3-5’ height
4) Base plate 12 lbs. with pins
Included in the 5’ Height x 30’ Total Width (U Shape Section)
5) Drape panel 5’ height x 15’ wide
3) Adjustable crossbar 6-10’ wide
2)Adjustable crossbar 3-5’ wide
5) Adjustable uprights 3-5’ height
5) Base plate 12 lbs. with pins
Included in the 5’ Height x 10’ Wide x (Straight Section)
2) Drape panel 5’ height x 15’ wide
2) Adjustable crossbar 6-10’ wide
3) Adjustable uprights 3-5’ height
3) Base plate 12 lbs. with pins
Included in the 5’ Height x 20’ Total Width (Straight Section)
3) Drape panel 5’ height x 15’ wide
3) Adjustable crossbar 6-10’ wide
4) Adjustable uprights 3-5’ height
4) Base plate 12 lbs. with pins
Included in the 5’ Height x 30’ Total Width (U Shape Section)
5) Drape panel 5’ height x 15’ wide
3) Adjustable crossbar 6-10’ wide
2)Adjustable crossbar 3-5’ wide
5) Adjustable uprights 3-5’ height
5) Base plate 12 lbs. with pins
Adjusts to any height within the specific height restriction
Adjustable crossbar can collapse and expand at specific width restriction
Durable and strong base plate with pins
Top pocket to sleeve drape panel through crossbar
Finish hem included in your drape panel
